Hotel Services
Welcome
Dear Guest,
Welcome to Ramada Plaza Karachi
Thank you for choosing Ramada Plaza for your stay in Karachi, Pakistan. It is indeed a great pleasure for us to serve you. We shall exercise our best efforts to make your stay the most comfortable and memorable. Our efficient staff shall be available round the clock to serve you in the best possible professional manner.
This directory will provide you with important information about our hotel services and facilities. However, if at any time you require further assistance, please contact the Manager on Duty on extension 8105 and 8106 or cell number 03114463185.
We wish you the most pleasant and comfortable stay at RAMADA PLAZA KARACHI.
Best Regards,
Yours Sincerely,
Management
International Direct Dialing (IDD) / Subscriber Trunk Dialing (STD)
IDD and STD calls can be made from your room. Press 9, await dial tone and then dial the relevant country, city codes and the desired number. Charges for the same would include a surcharge on the telephone company charges plus applicable Government taxes.
(IDD 9+00+COUNTRY CODE +CITY CODE + NUMBER)
(STD 9 + CITY CODE + NUMBER)
LOCAL CALLS
Local calls can be made from your room, please press 9, await dial tone and then dial the desired number. The Hotel charge for the same would include a surcharge on the telephone company charges plus applicable Government taxes.
(9 + Number)
VOICE MAIL
Our room telephones are equipped with a voice mail system which records messages received in your absence. To retrieve stored messages lift the handset and then press 599 and follow the instructions. To delete the message press 599 and follow the instructions.
When you are unable to answer a call in your room, voice mail activates.Callers are informed that you are not available. Messages can be left for you automatically, in detail, in any language and with complete confidentiality.
Your messages are stored in your personal "Voice Mail Box" that can only be
retrieved directly by you, unless you choose to delete them, the messages remain
in your voice mail box till your departure. However, it is advised to delete the
messages at your departure.
TO GET HELP
If you have trouble while accessing your mail box, please contact operator who shall be pleased to assist you.
WAKE UP CALLS
Please press '0' and inform the operator about the desired wake up time.
BABY COT / CRIBS
Please contact Housekeeping, should you require a baby cot/cribs. Please press 8502.
BABY SITTING
Baby sitting arrangements can be made upon one day prior notice. Please contact the Duty Manager. Please press 8106.
BILLING
Please settle your room bills with the Guest Services Agent at the front desk only. To facilitate quick settlement, kindly inform the GSA on 8102 and 8103, fifteen minutes prior to your check out. If you are a long staying guest for more than 2 weeks, you are advised to settle your bill on a weekly basis.
BOTTLE OPENER
Please press 8212.
BUSINESS CENTRE
Located at the lobby level and equipped with the most advanced technology. Our Business Centre operates round the clock to take care of your business and secretarial needs. Please press 8112.
CAR PARKING
Parking at owner's risk is available in the hotel premises.
CHECKOUT TIME
Hotel checkout time is 12 noon. Late checkout requests can be considered depending on Hotel occupancy with additional charges. Please press 8106.
CONCIERGE / BAGGAGE SERVICE
The concierge located at the lobby level shall be delighted to assist you to move your luggage or store it for the day, overnight or even for a longer period (not exceeding 30 days). The concierge shall also assist you in arranging transport. Please press 8105.
CONVENIENCE STORE AND GIFT SHOP
Convenience stores and Gift Shops are located at the lobby level. Timings: 10:00 hrs to midnight.
COURIER SERVICES / PARCELS
Please contact the concierge for the dispatch of parcels. Please press 8105.
CURRENCY EXCHANGE / CREDIT CARDS
As per the Government of Pakistan rules and regulations, all acceptable international currencies can be exchanged in Pakistani Rupees. The Hotel is not permitted to exchange Pakistani Rupee into any international currency. We also honor all standard credit cards such as Master Card and Visa Card. Please contact the Guest Services Agent at the front desk. Please press 8102.
DOCTOR
Our House Doctor and paramedic staff are just a call away. Please contact the Duty Manager. Please press 8106.
DO NOT DISTURB
Should you wish to relax and not to be disturbed, please switch on the "DO NOT DISTURB" button located near the entrance door or hang the "DO NOT DISTURB" Sign on your door. If you do not wish to be disturbed by telephone as well, kindly contact the Operator. Please press 0
DRINKING WATER
Two complimentary bottles of packaged drinking water are available in the room For additional requirements, contact Room Service. (Please do not consume the tap water for drinking) Please press 8212.
DUTY MANAGER
The Duty Manager is available round the clock in the lobby at the Duty Manager's Desk. Please press 8106 / Cell 0324-2541797, 0311-4463185.
ELECTRICAL CURRENT
The electrical current in Pakistan is 220 volts. If you have come from a country that uses 220 volts and only the plug is different you need a multi-plug which is available with Housekeeping. Please press 8502.
Our email address is info@ramadaplazakarachi.com
EXTRA BED
Extra beds are available at additional charge. Please contact Front Desk for the same. Please press 8106.
CARE KIT
A small kit containing a band aid, ear bud and nail filer is available upon request. Please contact Housekeeping Please press 8502.
HAIR DRYER / SHAVING MIRROR
All guest rooms have a hair dryer and shaving mirror. The hair dryer is kept in the drawer adjacent to the mini bar fridge. HOT WATER BAG Please Contact Housekeeping. Please Press 8502.
HOLY BOOKS
(Holy Quran & Holy Bible are available upon request). Please press 8502.
ICE CUBES
Please contact Room Service. The ice cubes supplied in our hotel are produced from purified water. Please press 8212.
IN HOUSE TELEVISION
For your viewing pleasure, our Hotel offers cable and satellite channels. For any further assistance, please contact Duty Manager.
Please press 8106 / Cell 0324-2541797 / 0311-4463185.
INTERNET
High Speed Wi-Fi internet is available in all guest rooms, lobby, restaurants and business center's. Please contact the Business Centre for any assistance. Please press 8112.
WIRELESS FIDELITY INTERNET (WI-FI)
Internet can be accessed from your laptop anywhere within the hotel premises through a wireless network.
LAUNDRY & DRY CLEANING SERVICES
Kindly use the laundry bag placed in your wardrobe and fill the laundry slip and contact laundry. Please press 8506.
MASJID
Jama Masjid is available for five time prayers adjacent to the parking.
MAILS / MESSAGES / STAMPS
The concierge handles all mail and messages. Should you require postage stamps or wish to mail a letter, please contact the concierge. Please press 8105
Important Extensions
Operator 0
Duty Manager 8103 0324-2541797 0311-4463185
Front Desk 8102
In Room Dining 8212
Concierge / Information 8105
House keeping 8502
Laundry 8506
Business Center 8122
Fire Alarm 0
Opera Cafe (24 hours coffee shop) 8204
Yù shi Restaurant 8231
La Terrasse (Continental Restaurant) 8205
Pool Side B.B.Q Restaurant 8612
Room Reservation 8107
Swimming Pool 8612
Health Club 8611
Travel Desk 7006
Rent A Car 8177
Telephone sets have the facility of one press dialing for required department
Room Directory
Hotel Services
MAINTENANCE
Please contact our Housekeeping department for any maintenance work that may be required during your stay. Please press 8502.
MINI BAR
Your room refrigerator is pre-stocked. Should you wish to replenish any item, please contact Room Service. Charges are applicable on consumption, as per the rate list placed at the writing table. Please press 8212.
NON SMOKING ROOMS
All guest rooms on the first floor of our Hotel main building are "non-smoking" rooms. Please contact the front desk, should you wish to stay in a non-smoking room. Please press 8102.
NEWSPAPERS
Newspaper is provided in each room. Please mark your choice of paper at check-in or please press 8105.
PHOTOCOPY
Photocopy service is available in the business center. Please press 8105.
PHOTOGRAPHER
Available upon request. Kindly contact the Concierge. Please press 8105.
PETS
Pets are not allowed in the hotel.
PLACES OF WORSHIP
Our Concierge would be pleased to offer you with necessary information. Please press 8105.
SEWING KIT & STATIONERY
Available at your writing table.
SEWING KIT & STATIONERY
A shoe shine is provided in the wardrobe for your convenience.
STRETCHER / WHEEL CHAIR
Please contact the Concierge. Please press 8105.
TEA / COFFEE
Our executive guest rooms are equipped with user friendly tea / coffee makers. Please ensure that the kettle is filled with water before you switch it on. Please do not add tea, coffee or creamer in the kettle to avoid any damage.
VALUABLES
It is strongly suggested that valuable items should be kept in the electronic safe locker provided in your wardrobe.
VALUABLES
It is strongly suggested that valuable items should be kept in the electronic safe locker provided in your wardrobe.
Operating procedures guide is placed at the safe.
Please note that the hotel is not responsible for the loss of currency or any valuables.
WEBSITE
Our website address is https://ramadaplazakarachi.com/
Travel Related Services
RENT A CAR
The Rent A Car counter is located at the lobby level. Please press 8117.
TAXI
Our concierge will assist you in getting a taxi. Do confirm the rate before hiring a taxi. Please press 8105.
Recreation
HEALTH CLUB
Our Health Club is meticulously carved and designed for our elite guests consisting of a spacious Steam Chamber, a Jumbo Jacuzzi & Massage Rooms, where our experts give different kinds of herbal oil massages.
Timing: 08:00 hrs to 22:00 hrs. Please press 8612.
SWIMMING POOL
Our guests can enjoy swimming in our 25 meters long pool, surrounded by relaxing deck chairs. Along with a rest room, changing room, shower room and lockers for your personal belongings. Guarded by a lifeguard and coach, the pool is well located amidst the green pasture, giving a feel of God's own land. You are requested to refrain from bringing your room towels to the pool. A separate pool for kids is also available. In winters the pool water is heated.
Timing: 08:00 hrs to 22:00 hrs. Please press 8612.
GYMNASIUM
Our guests can enjoy swimming in our 25 meters long pool, surrounded by relaxing deck chairs. Along with a rest room, changing room, shower room and lockers for your personal belongings. Guarded by a lifeguard and coach, the pool is well located amidst the green pasture, giving a feel of God's own land. You are requested to refrain from bringing your room towels to the pool. A separate pool for kids is also available. In winters the pool water is heated.
Timing: 08:00 hrs to 22:00 hrs. Please press 8612.
MANICURE-PEDICURE / HAIR SALON
We also offer manicure / pedicure and hair dressing services. Our expert staff is always ready to serve in the most professional manner and up to their entire satisfaction.
In-House Dining and Other F&B Facilities
OPERA CAFÉ (Coffee Shop) Ext. 8204
Feel the warm and welcoming atmosphere at Opera Cafe located in the main lobby, where our barista would serve you with steaming aromatic tea/coffee of your choice with snacks round the clock.
LA TERRASSE Ext. 8205
Try out a perfect blend of local and continental cuisine at La Terrasse Restaurant, located at the lobby level. It features buffet and à la carte selections, emphasizing fresh local seafood, fruits, and vegetables. Open daily for breakfast, lunch, Hi-Tea, Sunday brunch, and dinner. Our Sunday Brunch is renowned for its variety, quality of food, and entertainment for our patrons.
Timings
- Breakfast: 06:30 AM - 10:30 AM
- Lunch: 12:30 PM - 03:30 PM
- Hi-Tea: 04:30 PM - 06:30 PM
- Dinner: 07:30 PM - 11:30 PM
- Sunday Brunch: 12:30 PM - 03:30 PM
Yu Shi Restaurant Ext. 8231
Yu Shi Restaurant, "The Great Taste of China," is located next to the hotel's lush green lawn. This Chinese restaurant offers an extensive range of authentic Chinese cuisine, blending modern and traditional culinary arts. Experience a little piece of China with us when you dine in our beautifully designed oriental-themed restaurant.
Timings
- Lunch: 12:30 PM - 03:30 PM
- Dinner: 07:30 PM - 11:30 PM
POOLSIDE B.B.Q Ext. 8613
This fabulous Poolside Restaurant serves refreshing beverages and light snacks throughout the day. In the evening, indulge in a delightful dining experience with family and friends as you savor sizzling local and continental barbecue à la carte dinner.
Timings
- All Day Dining: 10:00 AM - 07:00 PM
- Dinner: 07:30 PM - 11:30 PM
MEETING ROOMS
The hotel features the following meeting rooms:
- Paris 1: Accommodates up to 15 people
- Paris 2: Accommodates up to 12 people
- Adeeba: Accommodates up to 50 people
- Samreen: Accommodates up to 20 people
- Mehreen: Accommodates up to 17 people
BANQUET HALLS
The hotel offers a variety of banquet halls and event spaces to accommodate different occasions and guest capacities.
- Eiffel Hall:
Accommodates a banquet of up to 300 people and can be split into three smaller halls. - Dilshad Hall:
Ideal for meetings, accommodating up to 60 people. - Shalimar Garden:
A spacious outdoor venue, accommodating between 2000 to 2500 people. - Poolside Lawn:
Can host a banquet for up to 350 people.
BANQUET OFFICE EXT. 8222/8233
Channels List
